The pandemic has prompted changes in every industry, and financial services is no exception. Some will be transitory such as 100% remote work and a 0% fed funds rate. Others will continue to have an impact for years to come. The concept of omnichannel customer service is not new in financial services. Yet, the pandemic has accelerated the development of virtual service and the integration of digital channels such as web and chatbots with live channels such as call centers and live chat.

Computer vision technology is steadily growing in popularity and use – the market is expected to to grow at a CAGR of 7.36 % over the 2021 – 2026 period. If we dig deeper, the predictions for 2028 state that the computer vision market will reach $13230 million, which is a crazy number to imagine. While computer vision is already used in healthcare, manufacturing, and other industries, the financial services industry has always been slightly hesitant about adopting new technologies. However, it slowly began embracing all the benefits that computer vision can bring – see the top use cases for computer vision in fintech below. Customer verification is critical in the financial services industry in order to prevent fraud.

India's multi-billion technology industry has evolved and matured to become innovation-centric, with a keen focus on accelerating the development and deployment of solutions powered by emerging technologies like AI. There is a growing talent pool in India, and technology adoption is rising in non-tech sectors like agriculture, healthcare, manufacturing, and governance. To top it off, the Union and several state governments are turning to industries to enhance digitization. Against the backdrop of an ambitious Digital India campaign and spurred by the success of citizen-centric initiatives such as Aadhaar, UPI, and the National Digital Health Mission, the Union government is hoping to bolster a culture of building solutions to native challenges by leveraging emerging technologies. The state of Telangana is among the foremost proponents of these tenets.

It's the end, of the year and its time to reflect back on the year. Mc kinsey has published a state of AI for 2021. Here are some insights from that report a…

New technologies continue to emerge at an unprecedented rate, fueled, in part, by the global pandemic. But adoption often lags behind invention. CompTIA's Emerging Technology Community recognizes the gap between the promise and profit of emerging technologies and has shifted the focus its of annual list of emerging technologies to uncover the top use cases for artificial intelligence (AI) and internet of things (IoT). These two technologies have topped the list three years in a row, and with good reason--use cases that highlight the power of AI and IoT solutions are plentiful, helping companies create efficiencies, save time, and increase revenue (to name a few benefits). The 2021 Emerging Technology Top 10 list takes a deeper dive into AI and IoT, illustrating how they're transforming business.

Better access to data-driven technology as procured by healthcare organisations can enhance healthcare and expand business endorsements. But, it is not simple for the company enterprise systems to utilise the many gigabytes of health and web data. But, not to worry, the drivers of NLP in healthcare are a feasible part of the remedy. The NLP illustrates the manners in which artificial intelligence policies gather and assess unstructured data from the language of humans to extract patterns, get the meaning and thus compose feedback. This is helping the healthcare industry to make the best use of unstructured data.

Already, financial institutions are using AI technology to detect fraud and other unusual transactions, personalize services, make credit decisions, and use natural language processing on text documents. Banks have improved their customer service over the years. Modern technology has been tailored to their specific work. In 1960, the first ATMs were built. Ten years later, payment and transaction cards were available.

Businesses keep finding new ways to generate value with HPE's real-time global collaboration solution. HPE Pointnext Services can help your organization do the same. Most people are familiar with some type of virtual reality experience from the consumer space, perhaps from trying out some gaming equipment – even if it's borrowed from the kids! If you've ever found yourself immersed in one of those engaging virtual worlds, you'll understand why so many organizations are craving ways to translate augmented reality into the business world. Use cases range from training and education to performing maintenance on facilities and equipment.

The IT enterprise may have started the year stalled on its efforts to deploy at scale production machine learning and artificial intelligence projects, but that didn't last long. The global pandemic's impact included serving as a catalyst to accelerate any number of IT projects for a new way of doing business, and those included AI and automation. The shift to working remotely for so many desk workers necessitated a change in how to do business, sure. But the shift to remote work coincided with a giant spike in demand for customer service and support. For instance, at the consumer bank, who was answering the incoming calls from customers about whether stimulus checks had arrived or cleared?

Yet the healthcare industry has been slow to commit to its potential. As recently as 2016, a Forrester Consulting survey found that just 34% of healthcare organizations had adopted predictive analytics, compared with 51% in all other industries. Healthcare was similarly behind in cognitive computing, at 23% versus 40% elsewhere. Among the pioneers, some organizations are already using AI to reduce physical trips to the doctor's office, improve patient care and rethink care delivery models that date to the 19th century. "I believe we can get to a world where we aren't just identifying your likelihood of utilizing the emergency room or being hospitalized, but getting in front of those situations and delivering proactive care," says Dr. Arta Bakshandeh, senior medical officer at Alignment Healthcare.